Anticipate Interruptions
Saturday, January 19, 2008
“If you are going to panic, at least panic intelligently”
It is ideal to think there will be no disturbance during the day. In reality, there could be interruptions such as excessive traffic, lack of cooperation, power failure, vehicle break down, etc. As you get up in the morning, think what are the things that are likely to go wrong and anticipate them. At the same time, do not become too pessimistic. Anticipating interruptions will help you plan your day despite external situation. Anticipation is different from ‘looking forward’ to interruptions. That will make you pessimistic. When you get an opportunity think and take preventive actions.
Keep an interruption log. As you work in a day, you may come across many interruptions such as telephone calls, visitors, etc. It is likely that we may be under the wrong impression that a specific thing or a specific person is interrupting us. It may or may not be true. For one complete week maintain a log of interruptions, wherein you put the name of the person and the time when you are interrupted. Also mention whether the purpose for which you were interrupted was for ‘A’ issue, ‘B’ or ‘C’ issue. After collecting data for one full week, analyse the same. You will know the pattern in which your interruptions took place.
You may find that one particular person interrupted you most often. This will indicate what you should do to stop this interruption. This will help you to find a solutions to prevent this interruption. Try for a week and see for yourself.
Please note that you have to manage people interruptions tactfully without sounding arrogant.
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