Sanjeev Kumar Blog on Web Design and Technologies
Blog offering website designing, website development, digital media marketing, social media strategies, facebook application development and services for online branding.
I wanted to touch on two questions that often crop up when we talk to clients about their online presence and how they are and could use social media:
This can be a difficult set of questions for brands to answer. If they engage they fear they may open the metaphorical floodgates and end up having to find and then respond to every mention of their brand online. If they don’t engage they fear that they are losing control of the brand. Our approach has typically been to discuss a set of real-life scenarios with them from blogs, social networks and online communities, and then establish when and where it is appropriate to engage as part of their social media strategy - what do they hope to achieve from engaging and so how should they do this.
Of course, this still leaves a lot of unanswered questions about how to act in specific circumstances and what we’ve really wanted is to have a crib sheet for these brands. And it seems that we might now have just that, courtesy of what might at first seem an unlikely source: the US Air Force.
I really like this approach, for four reasons: